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Information we collect

Email Login

When you log in to our site using an email address and password, we store your email address which is used for account management only

Google OAuth

When you log in to our site using Google login, we store your Google account username, Google account id, first name, last name, and email address which are used for account management only.

Hotjar

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

For further details, please see the ‘about Hotjar’ section of Hotjar’s support site

How We Store Information

We do not keep information that we no longer need for the purpose it was collected, unless the law requires us to do so. It is either destroyed or de-identified as required under the Archives Act 1983. Only authorised personnel can access personal information stored by us. Security features protect it from unauthorised access. We store information in different ways, including:

  • our document and records management systems
  • cloud storage